Privacy Policy
How we process courier data to support delivery operations, safety, and account management.
This policy applies to all courier users using the Abuzaid Courier App and related service tools.
Information We Collect
- Account and verification details (name, contact details, and required identity documents where applicable).
- Operational data such as delivery tasks, route events, and assignment status.
- Location data during active courier sessions to enable dispatching and order tracking.
- Technical diagnostics for reliability and fraud detection.
How We Use Information
- Assign and optimize deliveries.
- Provide safety, quality assurance, and support tooling.
- Handle payments, incentives, and dispute processes.
- Comply with legal and regulatory obligations.
Data Sharing
We share only necessary data with merchants, customers, payment providers, and service partners required to complete delivery operations and platform support.
Contact and Rights
You may request access, correction, or deletion of eligible personal information by contacting privacy@abuzaid.app.